Chief Commercial Officer
Tim Smith serves as Lineage’s Chief Commercial Officer and is responsible for delivering top-line revenue commitment and defining the Company’s commercial strategy. Tim brings to Lineage over 20 years of experience in the consumer-packaged goods, food service, fresh produce, beverage and retail industries, holding management positions at Millard Refrigerated Services, CHEP and The Hershey Company. He holds a Bachelor’s degree from St. Lawrence University and a Master of Business Administration from Stetson University.
Which of Lineage’s values is most meaningful to you, and why?
Trust. Every day, Fortune 500 companies and family-owned businesses alike trust Lineage with their brand, their product and their promise to the end-consumer to provide safe, quality food. Trust is intrinsic to our role in the global food supply chain, and we take that responsibility seriously.
Turning internally, establishing Trust amongst team members inspires a culture in which we can speak authentically and without fear of repercussion – in other words, our value of Trust lays the foundation for our value of Bold. Embodying our value of Bold pushes our team to challenge the status quo and skirt “group think,” and I believe we are a more creative, honest company because of it.
From our Leadership
Every day, [our customers] trust Lineage with their brand, their product and their promise to the end-consumer to provide safe, quality food. Trust is intrinsic to our role in the global food supply chain, and we take that responsibility seriously.
If you were to deliver a message directly to our hourly warehouse team members, what would you say?
You are the last team members to care for our customers’ product. Without your dedication to their product’s integrity and your uncompromising focus on food safety, Lineage would not have been able to grow to become one of the largest, most respected companies in the temperature-controlled logistics industry. At the end of the day, without you, we don’t have a business. Thank you.
What are the two or three most important lessons you have learned in your career that others could benefit from?
How long do I have? I’ve been fortunate to receive so much great advice over the years, but here are the nuggets that have stuck with me: (1) never stop learning; (2) don’t be afraid of stretch assignments – they were likely offered to you for a reason; (3) set aspirational goals with a roadmap to success; and (4) always be intellectually curious.
What is your proudest achievement?
Together with my wife, Jennifer, I am enormously proud of watching our three children – Grace, Owen and Eva – grow up, gracefully accept new challenges and contribute to making our family special in their own individual ways.